Hi, I'm travelling and currently in Australia. I'd like to enable the personal hotspot function on my iPad. Thanks!
Do follow the steps below depending on your service provider
For Android users, you can turn on mobile hotspot straightaway.
For iOS users, please follow the below steps to set up before trying to turn on mobile hotspot.
Step 1: Make sure the iPhone is updated to iOS version 11.0 and above
Step 2: Go to Settings> Mobile Data> Mobile Data Options > Mobile Data Network> Under Pesonal Hotspot, update APN to shppd
Does reinstalling the Prepaid APN using the Happy Prepaid App, restarting your handset or placing your SIM Card in another handset help resolve this issue?
If this doesn't help, please send me your full name, NRIC/FIN/Passport number and your Prepaid Number via Private Message and I'll be in touch.