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Enable hotspot

Alumni (Retired)

Re: Enable hotspot

Good day fuwaibun


Are you facing trouble getting connected to Hotspot too? Are you a prepaid or postpaid user? 

Esteemed Commentator

Re: Enable hotspot

I've contacted your company THREE TIMES already. I requested the case to be escalated to your management team TWICE. So what's the progress??
Alumni (Retired)

Re: Enable hotspot

Can you provide me your full name, NRIC, contact number and email address via Private Message and we'll keep in touch?

New Commentator

Re: Enable hotspot

I just subscribed to a StarHub mobile plan with an iPhone XS.

I cannot enable the Hotspot despite I entered shppd as proposed below...

What shall I do to make the hotspot work?

What prevents StarHub to have it by default like Singtel and many other companies do?


Community Manager

Re: Enable hotspot

Hi Frederic, thanks for contacting us. As this requires us to refer to
your account details, we are unable to assist you here on StarHub
Community. Please direct your query over to Facebook messenger
( or Twitter Direct Message
( so that we can log a case for
you and respond to you there. Thank you!

Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

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