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Disagreement with balance

New Commentator

Disagreement with balance

I bought a prepaid SIM card for $15. The only purchase was a $2 data plan to roam in the USA. Now my balance shows $3.94. Where are those $9 gone? Is there any way to check if I somehow used those $9 or if it was deducted by mistake?

Community Manager

Re: Disagreement with balance

Hi airbusi,


Please drop me a PM with your registered name and registered mobile number by clicking the words bracketed by the arrows here > via Private Message < for me to arrange for assistance.


Thank you.


- Jackson