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Data roaming accidentally turned off.

New Commentator

Data roaming accidentally turned off.

I'm currently in brunei right now and i was about to apply for prepaid roaming plan and i accidentally turned off the data roaming services and now i have no signal on my phone.  Is there any way i can activate back my data roaming? I've downloaded the happy prepaid app but i've yet to register an account with my number as they require a code that will be send via sms and i currently have no signal. So i have no way of activating data roaming on my own. Is there anyway that maybe a starhub support staff can do to help activate my data roaming for me?  

Everyone's Tags (1)
3 REPLIES
Moderator

Re: Data roaming accidentally turned off.

Hi Kalm, do drop me a PM along with the subscriber's name, NRIC/FIN, E-mail address and contact number. We'll be in touch to assist. - Sofia

New Commentator

Re: Data roaming accidentally turned off.

I got the same problem. I am outside Singapore and turned off my dataroaming by accident, how can I pm you? 

Community Manager

Re: Data roaming accidentally turned off.

Hi @singaatruben, you may send me a PM with your details here: http://bit.ly/2ucLBqK - Diane