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Could not activate mobile data network

Senior Commentator

Could not activate mobile data network

Hi, I purchased a 4g prepaid sim card and whenever I turn on my data, a message regarding how it could not actuvate mobile data network appears. I tried turning my phone on and off several times and nothing changed. Hope you can help me with this. Thanks

3 REPLIES 3
Community Manager

Re: Could not activate mobile data network

Hi nicolecfrancis, have you tried inserting the SIM card into another handset to check if issue persists?

 
Senior Commentator

Re: Could not activate mobile data network

Yes. Still no change
Senior Commentator

Re: Could not activate mobile data network

Yes still no change