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Can receive but cannot send sms

New Commentator

Can receive but cannot send sms

Hello. I got an sms but i cannot reply. Ive tried sending test sms to other numbers but also cannot send

Any help would be appreciated

Alumni (Retired)

Re: Can receive but cannot send sms

Hi p1120426


Does reinstalling the Prepaid APN using the Happy Prepaid App, restarting your handset or placing your SIM Card in another handset help resolve this issue?


If this doesn’t help, please reply with your full name, NRIC/FIN/Passport number and your Prepaid Number via Private Message and I'll arrange for follow up. 


- Amy