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A Problem with my Prepaid sim Card.

New Commentator

A Problem with my Prepaid sim Card.



I purchased a Prepaid card this month in JAN but about one week later , I received a message " Dear Customer, the information provided for your Starhub Prepaid SIM Card Registration was incomplete. To prevent Disruption of your Starhub Prepaid Service, please proceed to the nearest Starhub Shop with your Original Nric/Passport/Work Permit to complete the registration before 2018/01/27. Thank


Please HELP !!!!

Thank you so much.

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Community Manager

Re: A Problem with my Prepaid sim Card.

Hi Michael1, as suggested in the message, you'll need to go to our stores to get your prepaid card registered properly with the relevant document by 27 January 2018.