I did a recharge of 25$ happy star plus top up. I received 10$ as main credit.
I also have $12 top-up apart from 10$ which I recieved with 25$ happy start plus top-up
1) can i buy a data pack using 10$ which i i recieved with 25$ happy start top-up
2) if yes, how?
As you have mentioned earlier you only have $10 credit, with that being said you have an insufficient balance to buy the 4-week 2Gb data worth $18. Since you only have $10 I suggest that you purchase the 4-week 1GB data for $10 instead.
Sorry, I think you missed few important words in my reply where I mentioned I have both 12 and 10$.
Sorry, I overlooked the other information you mentioned. Yes, you can definitely buy the 4-week 2GB data package. But, let me just confirm that does it show that you have a total of $22 main credit balance? If yes, then there won't be any problem buying the data plan.
To buy data plans:
Go to Happy Prepaid App > "Buy Plans" page or dial *123*8#
I would also like to add that when customers choose a data plan from the app, it will deduct from the Happy Star Plus (HSP) main credit first, then followed by the main credits. Currently, we are in the process of enhancing the app to indicate HSP main for the data plan.