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temporary line suspension

SOLVED
Senior Commentator

temporary line suspension

Hi There,

 

I've been posted abroad for the past one and a half year or so , but I was still under contract, I simply continued paying the subscription fee until my contract finally ended last week.

 

Hence I would like to temporarily suspend my line till I'm back in Singapore

 

Question would be , what is the maximum period allowable for temporary mobile line suspension?

 

I will only be back in Singapore by July 2014

 

Also, as per Starhub online account manager, its states that I can modify or renew my contract and etc but unfortunately , none of the option were available , hence please advice how I can change or modify my plans since I'm overseas and calling 1633 is definitely not an option as it would take forever for someone to answer my calls ( based on my 13 years experience with Starhub)

 

 

3 ACCEPTED SOLUTIONS

Accepted Solutions
Senior Commentator
Solution

Re: temporary line suspension

Hi Darrell,

 

Just sent you a private message 

View solution in original post

Alumni (Retired)
Solution

Re: temporary line suspension

Hi Zul85

I have replied your PM.

Thank you.

View solution in original post

Senior Consultant
Solution

Re: temporary line suspension

Yup call in 1633 for voluntory suspension of line.
There are suspension fee incurred. $5.35 / mth and maximum 6mths of suspension.

View solution in original post

24 REPLIES 24
Alumni (Retired)

Re: temporary line suspension

Hi Zul85

You can do a temporary suspension at $5.35(w/GST) per month to a maximum period of 6 months for your mobile service. Kindly drop me a Private Message with your NRIC/FIN and account number and I will assist you.
Senior Commentator

Re: temporary line suspension

Hi Darrell,

 

Just sent you a private msg 

Senior Commentator
Solution

Re: temporary line suspension

Hi Darrell,

 

Just sent you a private message 

View solution in original post

Alumni (Retired)
Solution

Re: temporary line suspension

Hi Zul85

I have replied your PM.

Thank you.

View solution in original post

New Commentator

Re: temporary line suspension

Hi Darrell

 

I have the same issue. Will like to suspend my phone line.

 

Can I PM you with the info described above?

 

Thanks

 

 

Hub Master

Re: temporary line suspension

Hi YH_ANG

How long will you be suspending the line? You can drop me a PM.
========================================
Home is where the ♥ is
Esteemed Commentator

Re: temporary line suspension

Hi, Darrell,

 

Already dropped your pm regarding my request, pls do reply as soonest as I will leave for oversea coming Tuesday 4th Mar 2014, thanks.

 

Stanley

Hub Master

Re: temporary line suspension

Hi 13hubs

Everything settled?
========================================
Home is where the ♥ is
New Commentator

Re: temporary line suspension

Hi!

 

I'm currently being posted overseas and would like to temporary suspend my line.
While a Starhub staff (Wee Siong) has answered my primary queries, I've still a few more questions. 
Unfortunately, I have yet to receive a reply for the past week.


I'd greatly appreciate if someone can help me out with my further questions.
Thank you!