Hi hanhtoonaung, please send me a private massage with your name, NRIC/FIN, contact number and email address so that I can check and help you with this. Can you also let me know when you want the suspension to start?
1) Maximum suspension period is 6 months
2) You will need to give us a call to either extend or resume your mobile line nearer to the end of the suspension, your line will be terminated should we not hear from you
3) There'll be a monthly suspension fee of $5.35(w/GST) per month which will be accumulated and billed to you after the suspension period.
If this is okay with you, let me know the date that you want to start the suspension through PM, as well as the subscriber's name, NRIC/FIN, mobile and email address. Thank you.
I would like to suspend my mobile plan temporarily as well. Who should I contact? I tried sending you a PM but it wouldn't send.