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Youth Plan

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Senior Commentator

Youth Plan

I would like to know if anyone who signed up for Starhub Youth Plan.

Did you received an SMS saying that "You have successfully upsize your data bundle by 3GB @ S$25.68/month. One time charge of S$10.70 will be reflected in your next bill..."

 

I read the terms and conditions for the Youth Plan:

7. The Youth Perks Promotion entails the following for a period of 24 months from the start of your service contract: 
    • Extra 3GB mobile data FREE with sign-up to 2 years 4G 3, 4, 5, 6, 12 mobile plan.
10. Following the initial period of 24 months, the extra 3GB will be charged at the prevailing prices of $6 each month.

Am I right to say that the VAS reflected in my account should be Plus 3 ($6) and not Data Upsize VAS (3GB)?

1 REPLY 1
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Alumni (Retired)

Re: Youth Plan

Hi @ saradanielley

 

It appears you have been wrongly sent the automated SMS for adding 3GB of additional data. We're sorry about this.

 

Send me your NRIC/FIN number, account details, contact number and e-mail via Private Message and I'll be in touch to confirm if the correct service is added as well. 

- Amy