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Wrong order selected for online preorder purchase

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Wrong order selected for online preorder purchase

I accidently ordered the wrong model online for Samsung note 10..apparently should be note 10 plus. 

 

I seeking help to amend my order as is a genuine mistake that not aware that Samsung came out 2 model 10/10+.

 

Please help..  I hope starhub can be fair to customer under this kind of situation. 

 

Order ID : CR19081432320

 

 

 

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