StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Waiver of international roaming data URGENT!

Highlighted
Trusted Commentator

Waiver of international roaming data URGENT!

Hi ,

 

For my june month bill, i got charged 5 times out of nowhere by the roaming partner Hong Kong - HKCSL on two different dates. Usage and amount was hugely different as well.

 

Date 08/05/2018 - Usage 776KB - Amount $15.9158

Date 24/05/2018 - Usage 1MB 392KB - Amount $2.2023

 

Both roaming partner is Hong Kong - HKCSL but why the huge difference?

 

Also, this is the first time i got charged like this when i did not even use the data!

 

Need urgent replies please.

1 REPLY
Community Manager

Re: Waiver of international roaming data URGENT!

Please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll arrange for follow up.

 

- Amy