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VoLte is not working

New Commentator

VoLte is not working

I just buy iPhone 11pro max and Re-contract for 2 years. The problem is now when I voice call it auto change to 3G. I call 1633 also cannot help. Pls help me ASAP. Thanks in advance 

Community Manager

Re: VoLte is not working

Hi David, I understand you appear to be having issues using this service. Kindly check that you've enabled VoLTE on your handset. If this is switched on, do send us a screenshot of this along with your account details over to Facebook messenger  ( or Twitter Direct Message ( so that we can log a case for you and respond to you there. Thank you!

- Julaina