GreenR Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

VoLTE on Pixel 3. Not working?

Valued Commentator

VoLTE on Pixel 3. Not working?

Hi, I just recontracted and got the Pixel 3. However, I have turned on VoLTE but still cannot call thru LTE (WhatsApp call). Calling through Wifi is working. Can you advise why and what I need to do to get it working? Thanks.

Everyone's Tags (2)
2 REPLIES 2
Customer Service

Re: VoLTE on Pixel 3. Not working?

Hei alstonang! Thanks for reaching out to us. As this requires us to refer to your account details, please direct your query over to Facebook messenger (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. -- Haidee

Highlighted
Valued Commentator

Re: VoLTE on Pixel 3. Not working?

I found the solution which was not so direct. Turn off the "Use Data Saver"  under "Network and internet" and VoLTE will work. For my case I use WhatsApp and even setting unrestricted data for it in Data Saver will not allow VoLTE calls. Must totally OFF the Data Save mode.