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Very poor mobile reception in Taonan Primary School

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Very poor mobile reception in Taonan Primary School

Hi my wife is virtually non contactable when she is in the staff room in the school while her colleauges on other providers get full reception. 

 

We have rebooted her phone and done all the other checks recommended. The other starhub users experience the same poor reception. 

 

Can something be done to address it and soon?