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Unable to use $100 recontract voucher on iphoneX /XS Max

New Commentator

Unable to use $100 recontract voucher on iphoneX /XS Max

Hello StarHub!

 

I appreciate that I have received a $100 handset voucher but when I went down to the the store or even try to do it online to purchase a iPhone XS / Max , I’m unable to do so. Your officer advised me to try online due to there is an ongoing promotion of IPhone in-store. But still, unable to utilise it. I don’t see a point of receiving a $100 voucher if I can’t get the phone I wanted .

 

please assist

1 REPLY 1
Community Manager

Re: Unable to use $100 recontract voucher on iphoneX /XS Max

Hi Ferahhh_18

 

Re-contract vouchers and $xxx off handset promotions are mutually exclusive. You may want to choose to take up either offer instead. 

 

We'll share your feedback on this with the team. 

 

- Amy