Recently I ported over from Circles Life (which is under M1) to StarHub. Since porting was done, I’m unable to received any verification code from Facebook at all. All other OTP/2FA seems working; Google, Whatsapp etc.
Hi Kris, Let us know if the issue persist when you restart the mobile device or reinserting the SIM Card ? Thank you
Problem still persist. I have done that prior to asking on this community but to no avail.
Hi Kris,, thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger (
) or Twitter Direct Message (
) so that we can log a case for you and respond to you there. Thank you!