GreenR Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to received 2FA code via SMS from Facebook

Senior Commentator

Unable to received 2FA code via SMS from Facebook

Recently I ported over from Circles Life (which is under M1) to StarHub. Since porting was done, I’m unable to received any verification code from Facebook at all. All other OTP/2FA seems working; Google, Whatsapp etc.  

4 REPLIES 4
Highlighted
Community Manager

Re: Unable to received 2FA code via SMS from Facebook

Hi Kris, Let us know if the issue persist when you restart the mobile device or reinserting the SIM Card ? Thank you 


If my post answers your question, please click on the "Accept as Solution" button!
Senior Commentator

Re: Unable to received 2FA code via SMS from Facebook

Problem still persist. I have done that prior to asking on this community but to no avail. 

Community Manager

Re: Unable to received 2FA code via SMS from Facebook

Hi Kris,, thanks for contacting us. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger  (

) or Twitter Direct Message (

) so that we can log a case for you and respond to you there. Thank you!


If my post answers your question, please click on the "Accept as Solution" button!
Senior Commentator

Re: Unable to received 2FA code via SMS from Facebook

Problem was solved. Thanks