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Unable to Link HubID to Starhub Account

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New Commentator

Unable to Link HubID to Starhub Account

 

Hey Team

 

Could you please help me to link up my HubID with my starhub account? The error stating: 

"The NRIC / FIN provided does not belong to a valid customer"

 

 

 

I just received the sim card over the weekend, tried to link my starhub account to access MyStarHub apps but failed. Cellular network has not been up to expectation, on 3.5G most of the time since activation. Pls advise. 

1 REPLY 1
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Alumni (Retired)

Re: Unable to Link HubID to Starhub Account

Hi mama1baba

 

Thank you for waiting. I see your PM and I'll reply to you there.

 

- Amy