StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Subscrib international roaming

SOLVED
Highlighted
Valued Commentator

Subscrib international roaming

I subscribed international roaming with my phone application.

But I did not receive bill (10 S$ for registration fee).

Did I make something wrong?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Grand Master
Solution

Re: Subscrib international roaming

Hi,

 

For any charges it will be in the monthly Bill.

If changes are made that is too late to be included in the Bill, then it will be included in the next Bill.

 

In order to confirm if you are subscribe to any VAS, do login to your Account and check.

 

Usually for any changes made, there will be a SMS acknowledgement.

 

 

 

i am not starhub staff.

2 REPLIES
Grand Master
Solution

Re: Subscrib international roaming

Hi,

 

For any charges it will be in the monthly Bill.

If changes are made that is too late to be included in the Bill, then it will be included in the next Bill.

 

In order to confirm if you are subscribe to any VAS, do login to your Account and check.

 

Usually for any changes made, there will be a SMS acknowledgement.

 

 

 

i am not starhub staff.

Community Manager

Re: Subscrib international roaming

Hi Starhubtth, as what eric3743 has mentioned, do check My StarHub App for a list of VAS that you've registered. If you'd like me to doublecheck, send me a private message with your full name, contact number, email address and NRIC. Thanks!