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Roaming: Not eligible for VAS

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Senior Commentator

Roaming: Not eligible for VAS

Hi! I am new to Starhub so I didn’t know that I have to register my number for Roaming Services. I am now overseas and I read a couple to threads and then tried to register thru the Starhub App. After selecting Data 1GB for 5$, it suggested me to select Pay As You Roam or International Roaming. When I tried, it says I’m not eligible. How shall I proceed with this? Please help me as I have an urgent message to receive. Thank you.

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5 REPLIES 5
Senior Commentator

Re: Roaming: Not eligible for VAS

Up

Alumni (Retired)

Re: Roaming: Not eligible for VAS

Hi missrhiezel

 

Please reply with your full name, NRIC/FIN number and contact number for verification here > via Private Message < and I'll check.

 

- Amy
New Commentator

Re: Roaming: Not eligible for VAS

Hi I am having the same issue and in oversea now. Please advise the solution

Kex
Community Manager

Re: Roaming: Not eligible for VAS

Hi Kexwong, Let us know which services you wish to apply ? Thank you


If my post answers your question, please click on the "Accept as Solution" button!
New Commentator

Re: Roaming: Not eligible for VAS

I am in overseas now and have a same issue. Please advise