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Requesting overseas data travel waiver

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New Commentator

Requesting overseas data travel waiver

Hello,

i recently realised my bill had a $30 roaming fee charge even though I had signed up for data travel during my overseas trip earlier this year. I was at the airport heading back to SG and received notification that my data travel had reached the limit. Once I received the notification, i turned it off immediately. However, I found out I was charged $30SGD for exceeding. It was exceeded by 1MB or less. I am seeking a waiver as I’ve been loyal to Starhub for years and have never had such issues.

 

Please get back to me and I’d be happy to provide my

details.

 

thank you!

1 REPLY 1
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Alumni (Retired)

Re: Requesting overseas data travel waiver

Hi CTCTCT, can you pass me your full name, NRIC, contact number and email address via PM so that I can assist you better?