i recently realised my bill had a $30 roaming fee charge even though I had signed up for data travel during my overseas trip earlier this year. I was at the airport heading back to SG and received notification that my data travel had reached the limit. Once I received the notification, i turned it off immediately. However, I found out I was charged $30SGD for exceeding. It was exceeded by 1MB or less. I am seeking a waiver as I’ve been loyal to Starhub for years and have never had such issues.
Please get back to me and I’d be happy to provide my
Hi CTCTCT, can you pass me your full name, NRIC, contact number and email address via PM so that I can assist you better?