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Remove SmartSupport Basic

Senior Commentator

Remove SmartSupport Basic

Hi

 

I would like to remove SmartSupprt Basic service from my account. I tried mannge service options, there is no way I can remove it.

 

Also want to know whether this service added automatically to my account, since I don't remeber adding that service.

 

Thanks

5 REPLIES 5
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Alumni (Retired)

Re: Remove SmartSupport Basic

Hello @Saumini, 

 

Please PM us your account and contact details over and we will get our support team to assist you with the termination request.

 

Thank you 

Santosh


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Senior Commentator

Re: Remove SmartSupport Basic

Thanks, I called the customer service & removed the VAS

Community Manager

Re: Remove SmartSupport Basic

 Glad to hear that! Do contact us again if you have any other concerns. – Josephine

New Commentator

Re: Remove SmartSupport Basic

Pls remove my Smart Support

Community Manager

Re: Remove SmartSupport Basic

Hi Sahala

 

I've replied to you via your PM.

 

- Amy