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Recontract on a ongoing installment plan

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Valued Commentator

Recontract on a ongoing installment plan

Hi, im currently on a on going installment plan that i signed last december, and since i reached 13th months i was able to recontract with a early recontract fee on my starhub app, but my concern is will the installment plan still continue on my next bill? as i was told to make full of the remaining amount before i could recontract! can i get some assitance to it! thank you very much

4 REPLIES 4
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Customer Service

Re: Recontract on a ongoing installment plan

Hi lesterlim!  I've sent a PM - Jannet

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Customer Service

Re: Recontract on a ongoing installment plan

Hi lesterlim! Do provide your registered customer name, mobile, Hub ID / email address so I can assist you further. Thanks. - Jannet

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Valued Commentator

Re: Recontract on a ongoing installment plan

Hi i have sent a pm to you with the required details you need

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Customer Service

Re: Recontract on a ongoing installment plan

Thanks for the details. As this requires us to refer to your account details, we are unable to assist you here on StarHub Community. Please direct your query over to Facebook messenger (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. I have removed your personal informations on your public post for security purposes.  Thank you!