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Prepaid to postpaid

New Commentator

Prepaid to postpaid

Hi, I recently sign the new contract, have request to porting my starhub prepaid to postpaid. It have been 4 days already, the porting is still not successful.  And another question, I cant link to Hub ID, when I enter the phone number for the "SMS OTP", it shows not valid number, why that happens?

Alumni (Retired)

Re: Prepaid to postpaid

Hi hrc0411


We recommend that you wait for your first bill to be generated before signing up for a Hub ID.


Please send us your registered name, service number and Hub ID or email address for verification by clicking the words bracketed by the arrows here > via Private Message < so we can check the porting issue for you. 


- Amy