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Preordering and Eligible for Recontract. What will happen?

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Valued Commentator

Preordering and Eligible for Recontract. What will happen?

Hi, there is a preorder now for Note 10 and I'm also eligible for recontract.
If I proceed with the preorder online, what will happen to my contract?
Say, I proceed with everything today, will the new contract date be today (9 August) even if I don't have the device yet since it will only be available on 23 August?
Thank you.

1 REPLY 1
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Customer Service

Re: Preordering and Eligible for Recontract. What will happen?

Hi lenohtna,

 

Thank you for contacting us.

 

As this requires us to refer to your account details, please direct your query over to Facebook messenger (http://m.me/starhub) orTwitter Direct Message (https://twitter.com/StarHubCares)

so that we can log a case for you and respond to you there.

 

I apologize for the inconvenience caused as we've stopped processing account related matters on StarHub community.

 

Thank you.

Giselle