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Ported over from Singtel but Singtel SIM is still working.

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New Commentator

Ported over from Singtel but Singtel SIM is still working.

I received the temporary SIM card from Starhub on Friday and tried using it today and realised the number has been ported over but my Singtel number is still working fine. I tried using my Singtel SIM card to call my Starhub SIM (on 2 different phones but same number) and the call could go through but not the other way round. Does it take some time for Singtel to be deactivated even though the port over has been done? 

 

Also, i cant seem to receive OTPs from banks as well. Please help.

 

Thanks

1 REPLY 1
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Community Manager

Re: Ported over from Singtel but Singtel SIM is still working.

Apologies for the delayed response due to high volume of enquiries. Please PM us your subscriber name, registered Hub ID / email address and mobile number HERE, we’ll arrange for assistance.