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Port from Singtel to Starhub Woes.. (do not wish to get further charged by Singtel)

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Respected Commentator

Port from Singtel to Starhub Woes.. (do not wish to get further charged by Singtel)

Hi i had just signedup as a new customer on 12 Dec.

 

Recieved my  new sim card on 16 Dec 2018.

 

1. I had requested for Port In from Singtel but it has not been done so. I did not recieve any SMS from starhub telling me the porting process has started.

 

Please assist to check. My Singtel bill cycle will start on 22 Dec and i do not wish to get further charge by singtel because of starhub delay when it was stated that porting will be done in 48hours. 

 

I had sent a private message to Starhub on 18-12-2018 09:58 PM. Please reply.

 

2. Could you please help me to link up my HubID with my starhub account? The error stating: 

"The NRIC / FIN provided does not belong to a valid customer"

 

Thank you.

1 REPLY 1
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Respected Commentator

Re: Port from Singtel to Starhub Woes.. (do not wish to get further charged by Singtel)

StarHub i would appreciate if you could reply my pm asap. This issue is making me frustrated as i have no updates and don't know what's going on.

Called cs 2x but still no updates as to why my port in status is under pending.

Csb said they would get back to me but no 1 called yet so far.

My bill cycle will start in 22dec and will incur extra charges due to the delay..

Thanks