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Poor service bad product

Senior Commentator

Poor service bad product

Bought data upsize but still got charged for data excess for shared line. Called 1633 the service staff could not answer the question and said would call me back. Actually never call back after a week!

2 REPLIES 2
Alumni (Retired)

Re: Poor service bad product

Hi Gs2000, I'm sorry to hear about this. Please PM me the subscriber's name, NRIC/FIN, mobile and email address. Let me look into this. Thank you. 

Senior Commentator

Re: Poor service bad product

Diane_R, pm to you already.