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Overcharged Bill?

Valued Commentator

Overcharged Bill?

Hi, anyone else find you’ve been overcharged with your mobile bill? I’ve 2 mobile numbers under my plan and I’ve been monitoring that I don’t exceed the data package provided using the starhub app. However my bill shows I’ve exceeded 200+mb for both numbers though I’m confident I shouldn’t have exceeded. 

1 REPLY 1
Community Manager

Re: Overcharged Bill?

Hi @ Vinodseers

 

Have you checked your daily usage using My StarHub App to see if you can locate any unusual activity in your daily usage? Check out our guide at http://bit.ly/2gj37Fj. 

- Amy