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Online Prepaid topup error in the system

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New Commentator

Online Prepaid topup error in the system

Hi I tried to topup my prepaid through this webside provided by starhub

https://prepaidtopup.starhub.com/SelfCare/unregistered/topup/topupdetails

I tried to top up  times on 3 and 4 Nov 2015 using DBS Visa , but the webpage state that transaction was a failure, I did not receive any email confirmation at all an. When my estatement for my debit card came in, total of $45 was deducted and this amount was not topped up into my prepaid card. I hope this issue will be settled as soon as possible. Thank you

 

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1 REPLY 1
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Grand Guru

Re: Online Prepaid topup error in the system

Do write your details to the link, for assistance.
http://bit.ly/StarHubQuery

Ask an account related question.

 

 

 

As this is an open forum, pls do not include your personal details.

 

 

 

 

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I am not Starhub staff &or related to.