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Not receiving Texts from Short Number

New Commentator

Not receiving Texts from Short Number

Just switched over to a SIM only plan and I am not receiving text messages from my bank.  Spoke to the bank, they asked me to check to see if Short Number texts are enabled.  The starhub rep asked me to reboot my phone.  Have done it a few times and still doesnt work.  Any help would be very much appreciated.

1 REPLY 1
Community Manager

Re: Not receiving Texts from Short Number

Hi ashokv13, please elaborate on your concerns, and PM us the subscriber name, registered Hub ID / email address and mobile number by clicking >> HERE, we’ll arrange for assistance.