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Not able to register on Starhub Network

SOLVED
Valued Commentator

Not able to register on Starhub Network

Hi,

 

I was not able to register on Starhub.

Please advise how do I proceed from here.

 

Thank you.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
Solution

Re: Not able to register on Starhub Network

Hi @Fionn L

 

Can you elaborate further on the issue you are facing?

Are you having "not registered on network" on your mobile?


If my post answers your question, please click on the "Accept as Solution" button!

View solution in original post

3 REPLIES 3
Community Manager
Solution

Re: Not able to register on Starhub Network

Hi @Fionn L

 

Can you elaborate further on the issue you are facing?

Are you having "not registered on network" on your mobile?


If my post answers your question, please click on the "Accept as Solution" button!

View solution in original post

Valued Commentator

Re: Not able to register on Starhub Network

Hi Jere,

 

I was prompt by my mobile that No Service. Selected Network (Starhub) unavailable.

I was not able to make incoming call, outgoing call, or connect to mobile data.

I went in to Network Operator and tried connecting to Starhub but was not able to.

 

Grand Guru

Re: Not able to register on Starhub Network

Hi  @Fionn L

 

No Service is that the SIM card is not slot in properly.

 

Normally, when you insert a new SIM card, it will detect and provide 2 APN setting thru SMS for you to install.

You can check by going to  Settings  -->> More networks -->> Mobile networks -->> on APN  Access Point Names. 

If it blank, you need to open the handset and remove the SIM card.

When you insert your SIM card, ensure you slot in correctly, refer to the guide on position.

Put back the back cover or sim slot, depend on handset.

Finally switch On the phone, and wait for the signal & any sms on to install the APN.

Do not use force as the SIM card can be slot in easily.

 

______________________________

I am not Starhub staff &or related to.