StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

No customer retention programme?!

CCC
New Commentator

No customer retention programme?!

My whole family have been a customer with Starhub for more than 10 years. My contract has ended and i requested for a complimentary voucher per previous practice. However your customer service team told me they dont have this sevice anymore???

 

May i know then how do you retain your customers? It is not benefitting to continue my contract with you guys and i have no qualms to change my telecomms operator since your competitors have better benefits??

 

Such a disappointment...

2 REPLIES 2
Senior Advisor

Re: No customer retention programme?!

Other telcos also stopped already
Have you called to ask?
Hub Master

Re: No customer retention programme?!

Would you like me to do a check for you?
========================================
Home is where the ♥ is