StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

No Services in Philipines (Traveldata)

SOLVED
Highlighted
Respected Commentator

No Services in Philipines (Traveldata)

Hi,Im now in philipines,and activated travaldata,but now,there is no seevices,please help to advise what is the problem asap. 

1 ACCEPTED SOLUTION

Accepted Solutions
Respected Commentator
Solution

Re: No Services in Philipines (Traveldata)

Hi I activate the traveldata using Starhub App.
and had on the roaming and the APN is shwap.

Now i connect to one of the services in philippine.
i can make calls and receive message,but no data,on my mobile data,no 4G/3G displayed.
4 REPLIES 4
Community Manager

Re: No Services in Philipines (Traveldata)

Hi Yazhen

 

Have you restarted your handset or tried placing your SIM Card in another handset to see if this helps solve the issue?

 

Please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll arrange for follow up. 

- Amy
Respected Commentator

Re: No Services in Philipines (Traveldata)

Hi Amy,

 

Yes,i restart my handset only

Respected Commentator
Solution

Re: No Services in Philipines (Traveldata)

Hi I activate the traveldata using Starhub App.
and had on the roaming and the APN is shwap.

Now i connect to one of the services in philippine.
i can make calls and receive message,but no data,on my mobile data,no 4G/3G displayed.
Respected Commentator

Re: No Services in Philipines (Traveldata)

Hi,

 

it solved,i disable,then enable and restart the handset.

 

Thank you