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New SIM Waiver

Senior Commentator

New SIM Waiver

I have just signed up SIM only plan with Starhub.

 

I have been charged with $35 New SIM charge that supposedly to be waived.

 

Please assist to check on this issue.

1 REPLY 1
Grand Guru

Re: New SIM Waiver

Hi  @Gracelai

 

 

Do send your subscriber details via http://bit.ly/StarHubQuery
by clicking on 'Ask an Account Related Question'
and including your StarHub Community user name,
so that the customer support can check on this accordingly.

 

 

For SIM-only plan SIM card charges refer to the link, on point 7.

Starhub SIM-only plan

 

 

You still can appeal, hence submit to the link.

 

 

______________________________
I am not Starhub staff &or related to.