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Mobile Fusion Pte Ltd - Unknown BOB Services 32

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Esteemed Commentator

Re: Mobile Fusion Pte Ltd - Unknown BOB Services 32

Hi Johnssm,

Starhub moderater says the billing cycles required 2 rounds to see the
waiver. I had the waiver item after 2 cycles but the amount was lesser than
what had been deducted. Do get back to Starhub Customer Service if you have
not seen the reversal item. Unpleasant experience even if they refund us.[?]

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New Commentator

Re: Mobile Fusion Pte Ltd - Unknown BOB Services 32

Dear Management,

 

I just realise that im also one of the victim on this Premium Charges. WORST, I only realise it during this month. N for the past few month I hav been paying this additional charges. I really hope that you can help mi claim back the amount that I paid without using or agree at all. Await your replys.

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Senior Commentator

Re: Mobile Fusion Pte Ltd - Unknown BOB Services 32

I also tried the BARPRS sms and also did not get a reply.

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New Commentator

Re: Mobile Fusion Pte Ltd - Unknown BOB Services 32

For affected users, please send in an email to IDA to complain about this company! 

Email to info@ida.gov.sg

Please indicate these in your email: Complaints against xxx (company name).

1) Full subscriber name

2) Starhub account no.

3) Hp no that's being charged

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Valued Commentator

Re: Mobile Fusion Pte Ltd - Unknown BOB Services 32

Will Starhub banned this company ?
Unreasonable charges !!!

I have 3 numbers tied to Starhub before, 2 kena charge by that company and had left Starhub.
And yet the last number get this services again, Well Starhub~
why other telco not having this incident while yours happen on 3 numbers of mine..
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Valued Commentator

Re: Mobile Fusion Pte Ltd - Unknown BOB Services 32

So now what to do... Migrate again ... sigh~