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Iphone 11 ESIM

Senior Commentator

Iphone 11 ESIM

Hello Starhub,

 

Will starhub eSIM service be available for the new iphone 11 ?  

 

a lot of your subscribers has been asking about this and a competitor of yours -  M1 is already offering this.

 

We hope this will be available soon.

 

 

6 REPLIES 6
Customer Service

Re: Iphone 11 ESIM

Hi jvrl,

We're so sorry that we are still working with Apple to introduce the eSIM feature. Please hang in there and stay tuned to our announcements.

Thank you. -Giselle

Senior Commentator

Re: Iphone 11 ESIM

Thanks for your prompt reply. 

However this is really disappointing as Starhub is considered an industry leader .

Customer Service

Re: Iphone 11 ESIM

We thank you for your feedback and thru this, we identify areas that needs improvement. --Addie

 

New Commentator

Re: Iphone 11 ESIM

Can you provide your technical / strategic roadmap as to when this eSim option will be supported by Starhub? It has been more than 1 year now and all we get from this platform reply by Starhub is that Starhub is looking into this.  

Starhub senior leadership should take this seriously at the soonest so that it will not miss annual revenue target again. 

 

Highlighted
Community Manager

Re: Iphone 11 ESIM

Hi ping28 We don't have any news to share at this moment regarding eSIM but stay tuned. Thank you.


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Valued Contributor

Re: Iphone 11 ESIM

I have submitted an idea officially to Starhub to launch eSIM

https://community.starhub.com/t5/The-best-ideas-in-one-place/eSIM/idi-p/176514 

 

Pls help me get to 20 likes required for escalation!