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International Roaming

Valued Commentator

International Roaming

Hi All,

 

I recently traveled to Europe and my SIM was activated for international roaming, and the settings of the phone as well. I was in Amsterdam 2 times and the international roaming was working. But when I was in Norway, the international roaming was not working at all. Can someone please advise on the issue, so that I do not face this the next time? Thanks in advance.

 

Regards,

 

LS

3 REPLIES 3
Community Manager

Re: International Roaming

Hi Isingh

 

If you're still experiencing issues as of now after switching off and on the phone, or if you have tried your SIM card on another phone, please drop me a PM with your registered name, registered mobile number and Hub ID/email address by clicking the words bracketed by the arrows here > via Private Message < for me to arrange for assistance.

 

Thank you.

 

- Jackson
Valued Commentator

Re: International Roaming

Jackson,

 

I am back in Singapore now, no issues are there. I am just thinking if I go back to Europe again, I will have the same issues. I had removed and put back the sim manytimes, changed settings etc when I was inEurope, but nothing helped.

 

Regards,

 

LS

Community Manager

Re: International Roaming

Hi Isingh, 

 

Do drop us a PM for further assistance. For general enquiries assistance, you may refer to the following,

 

Postpaid DataTravel FAQ:

http://www.starhub.com/personal/support/services-and-plans/mobile-roaming/datatravel.html

 

Prepaid Roaming FAQ:

http://www.starhub.com/personal/support/services-and-plans/mobile-roaming/prepaid-roaming.html#happy...

 

Hope this helps. Smiley Happy 

 

- Jackson