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I’m new subscriber, and I can’t link my hub ID with my StarHub account

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I’m new subscriber, and I can’t link my hub ID with my StarHub account

What I should do, yesterday I just switch my postpaid number from other telco to StarHub... But after I follow all the step, I unable to link my account with my hub ID, it keep pop up the same things, already try for few times still not working

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Community Manager
Solution

Re: I’m new subscriber, and I can’t link my hub ID with my StarHub account

Hi thonsparrow, it takes 2-3 days for the system to update. Kindly re-register again after 2-3 days. If the issue persists, please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!

- Julaina
1 REPLY 1
Community Manager
Solution

Re: I’m new subscriber, and I can’t link my hub ID with my StarHub account

Hi thonsparrow, it takes 2-3 days for the system to update. Kindly re-register again after 2-3 days. If the issue persists, please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) so that we can log a case for you and respond to you there. Thank you!

- Julaina