I have 2 lines. I registered my Hub Club with *2990.
My main line is *2990 and the 2nd line is *5821.
*5821 keep receiving the Starhub promo sms.
This month is my birthday, *5821 getting the Birthday treat sms and the link.
Seem like all the Starhub notification go to *5821.
Another issue is that both lines are due for recontract so when I using Starhub app or online thru PC, I login using my starhub id.
The filter only display upgrade promo for *5821 and I can't even change to upgrade for my main line *2990.
I have called up 1633 yesterday and they still have not get back to me.
Do I really need to go down to the counter for the upgrade for *2990.
Thanks for consulting this to us, David. For us to further assist you, please drop us a PM at http://m.me/starhub with your registered name, registered mobile number and Hub ID/email address. -Jon