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Hub id disabled

SOLVED
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New Commentator

Hub id disabled

Dear StarHub,

I'm having trouble to log in to my account, got below error message

Your Hub iD account is temporarily disabled for security reasons. To enable your account, please email to hubidsupport@starhub.com for assistance.

However did email to hubidsupport@starhub.com but without any response and i still can't login till today, may i know how long need to wait for this issue to be resolve?

1 ACCEPTED SOLUTION

Accepted Solutions
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Alumni (Retired)
Solution

Re: Hub id disabled

Hi @Naid520, please send me a PM with the subscriber's name, NRIC/FIN and email address. I'll take care of you. Thank you. 

View solution in original post

3 REPLIES 3
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Alumni (Retired)
Solution

Re: Hub id disabled

Hi @Naid520, please send me a PM with the subscriber's name, NRIC/FIN and email address. I'll take care of you. Thank you. 

View solution in original post

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Valued Commentator

Re: Hub id disabled

Dear StarHub,

I'm having trouble to log in to my account, got below error message

Your Hub iD account is temporarily disabled for security reasons. To enable your account, please email to hubidsupport@starhub.com for assistance.

However did email to hubidsupport@starhub.com but without any response and i still can't login till today

Highlighted
Alumni (Retired)

Re: Hub id disabled

Hey peiyi09516, can you pass me your full name, NRIC, contact number via email address via PM so that I can assist you better?