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Hub id disable

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Valued Commentator

Hub id disable

Dear StarHub,

I'm having trouble to log in to my account, got below error message

Your Hub iD account is temporarily disabled for security reasons. To enable your account, please email to hubidsupport@starhub.com for assistance.

However did email to hubidsupport@starhub.com but without any response and i still can't login till today, may i know how long need to wait for this issue to be resolve?

1 REPLY 1
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Alumni (Retired)

Re: Hub id disable

Hi @ peiyi09516

 

Please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll check. 

- Amy