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Giro Payment deducted from another person account

Valued Commentator

Giro Payment deducted from another person account

My month bills was deducted from another person Giro. How this came about is a mystery. This was discovered in December 2018 and since then I had been calling 1637 and even spoken to counter staff at Plaza Singapura branch for the past bills so that I can make payment to the person who paid for all my bills.

 

I am still waiting for the said statements for almost 2 months - I was told during a teleconversation that Starhub will send me the past bills via email but there is nothing.

 

 

3 REPLIES 3
Community Manager

Re: Giro Payment deducted from another person account

Hi 328103, please PM us your concerns along with the subscriber name, registered Hub ID / email address and mobile number by clicking >> HERE, we’ll arrange for assistance. 

Valued Commentator

Re: Giro Payment deducted from another person account

Send PM and get a typical reply saying someone will attend to it but nothing again. Starhub what is happening? 

Community Manager

Re: Giro Payment deducted from another person account

I've replied to you via PM. Let's get in touch there. 



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Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

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