Hi all ,
This afternoon I called in regarding I'm shifting new flat soon and wanted my homehub service to change to my new place . What the customer service reply me back that I need to pay for the service.
I mention that I no more having any contract with StarHub , I want to use StarHub service , told her can you please seek advise for your incharge, and get the fee waived ,end up came back to me same thing. So sad that this company push away potential customer .
Hi @Chew jason
Are you referring to HomeHub with Fibre Broadband and TV Services.
Do take note that there is charges for re-allocation.
To check on your location on it has setup for Fibre Broadband > here
Please submit and provide with the following information;
Registered subscriber name, NRIC/FIN number, address and any other details;
I am not Starhub staff &or related to.
Hi Chew jason, please send me a PM with your StarHub Account number, NRIC/FIN, contact number and email address and we’ll get in touch with you on this. Thank you –Josephine
Hello Chew jason,
please PM us instead of sharing your details here on a public forum. We have also edited out your personal details in order to protect your privacy. Thank you – Josephine
you may refer to:
How to send a PM (Private Message) on StarHub Community?