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Enjoy more when you re-contract now - BUT NO STOCK AVAILABLE IN STORES, ONLINE, PREORDER?!

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Enjoy more when you re-contract now - BUT NO STOCK AVAILABLE IN STORES, ONLINE, PREORDER?!

Received a letter for recontract before 30th November with $200 off preferred mobile handset on any of the 4G plans, but the iphone 7plus 256MB in jet black has not been available in stores or online since it was launched. No pre-orders are accepted, and no "preferred" handsets are available instores or online. How would this be utilised before 30th November?

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Grand Guru

Re: Enjoy more when you re-contract now - BUT NO STOCK AVAILABLE IN STORES, ONLINE, PREORDER?!

Hi  @workingholic

 

Normally this mobile recontract voucher is only available for a short timing.

Meaning that your contract is not fully complete the 24 months, as mostly will send to the customers on the 22nd months of contract.

 

If your contract expiry is later then this date, you can ask this forum staff to extend the date.

 

Please do submit your request and include subscriber details to, 

PM @Jolene_L  or  Santosh Rai  to assist and look into your case on this matter.

 

How to send a PM (Private Message) on StarHub Community?

 

Also sometimes there is a recontract voucher stated in the System.

That is when you do recontract, the Sales staff will inform you on the amount that is given to you.

To avoid any future mis-understanding, do ask this forum staff. 

 

 

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I am not Starhub staff &or related to.