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Eligibility for 3GB for $3 VAS

Respected Commentator

Eligibility for 3GB for $3 VAS

Hi, I would like to check if I am qualified for the 3GB for $3 VAS?

I recontracted my 4G3 mobile line on 30th Mar online and arranged for the delivery of the handset on 02nd Apr. During the online registration on 30th Mar, I choosed the 3GB for $3 VAS promo. But when I received the serivce agreement on the delivery date, it stated a one-time charge of $10.70 and Monthly Recurring Charge of $25.68. I called up 1633 yesterday to check but the guy said no VAS of 3GB was recorded in the system.

2 REPLIES 2
Grand Guru

Re: Eligibility for 3GB for $3 VAS

Hi  @ChoonBoon

 

*Edit:  Oops, should be $6.00

 

If i am not wrong, the charges of $25.68 is the normal charge, if this promotion "3GB for *$6 VAS" is terminated. (Refer to T&C)

This is to avoid unnecessary complain on and in future where this promotion is terminated by Starhub.

 

As for the actual charges, it will be  for 4G-4

Total Data = 7GB;  Total monthly subscription = $68.90  and SMS 1200SMS/MMS

As stated that it will be  $62.90 + *$6.0 = $68.90 monthly subscription.

As for $10.70 this is normal standard charges for activation fees of (any/all) VAS.

 

Refer to the link; (Alternately you can click on the "Find out more" stated in the "3GB for *$6 VAS" advert.

 

http://www.starhub.com/personal/mobile/why-starhub-mobile/plus3.html#Plus-3?icid=dis-Adhoc_CBG_Mobil...

 

Also on Plus 3 FAQ link;

http://www.starhub.com/personal/support/mobile/value-added-service/postpaid/plus-3.html

 

And the Terms & Conditions link;

http://www.starhub.com/about-us/legal-notices-and-terms/terms-and-conditions/consumer/plus-3.html

 

 

*Edit; Oops, should be  $6.00

 

_______________________________

I am not Starhub staff &or related to.

 

Alumni (Retired)

Re: Eligibility for 3GB for $3 VAS

Hi @ChoonBoon,

 

Please send us your details via http://bit.ly/StarHubQuery by also including your StarHub Community user name, so that we can check assist you accordingly. 

 

Thanks 


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