Hi, I would like to check if I am qualified for the 3GB for $3 VAS?
I recontracted my 4G3 mobile line on 30th Mar online and arranged for the delivery of the handset on 02nd Apr. During the online registration on 30th Mar, I choosed the 3GB for $3 VAS promo. But when I received the serivce agreement on the delivery date, it stated a one-time charge of $10.70 and Monthly Recurring Charge of $25.68. I called up 1633 yesterday to check but the guy said no VAS of 3GB was recorded in the system.
*Edit: Oops, should be $6.00
If i am not wrong, the charges of $25.68 is the normal charge, if this promotion "3GB for *$6 VAS" is terminated. (Refer to T&C)
This is to avoid unnecessary complain on and in future where this promotion is terminated by Starhub.
As for the actual charges, it will be for 4G-4
Total Data = 7GB; Total monthly subscription = $68.90 and SMS 1200SMS/MMS
As stated that it will be $62.90 + *$6.0 = $68.90 monthly subscription.
As for $10.70 this is normal standard charges for activation fees of (any/all) VAS.
Refer to the link; (Alternately you can click on the "Find out more" stated in the "3GB for *$6 VAS" advert.
Also on Plus 3 FAQ link;
And the Terms & Conditions link;
*Edit; Oops, should be $6.00
I am not Starhub staff &or related to.
Please send us your details via http://bit.ly/StarHubQuery by also including your StarHub Community user name, so that we can check assist you accordingly.