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Early Recontract - Hub Club Member

Esteemed Contributor

Early Recontract - Hub Club Member

Hi Admin,

I am writing to check in the matters of my Early Recontract.

I am a eligible HubClub member who will be entitled to the Early Recontract after 12 months of service. My supposedly date of recontract last year is 5th November 2015, so I am only able to do a recontract this year on 6th November 2016. However I have been emailing you guys every year to check if I am able to bring forward the date in line with the new iphone release every year, but I always face rejection.

I am trying to check again if I can bring forward my recontract date so that I can get the new Iphone7 on 16th September. I am more than willing to even pay for the 2 months of of bills for October and November if that is possible on top of my new recontract monthly subscription. I always struggle to wait for the 2 months every year and it is getting on my nerve every year.

I hope you are able to help and provide me with a positive solution.

2 REPLIES
Community Manager

Re: Early Recontract - Hub Club Member

Hi Kleong, let us check on this. Please send me a PM with your StarHub Account Number, contact number and email address. Thank you 

Esteemed Contributor

Re: Early Recontract - Hub Club Member

Hi Jolene, I have drop you a PM, appreciate your prompt reply. Thanks!