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Downgrade plan

Luf
Valued Contributor

Downgrade plan

My starhub plan expires on march next year but i am able to recontract my plan from 1 November 2019. 

I am planning to downgrade my plan after 1 November 2019. 

Will there be charges if i were to downgrade from 1 November 2019 before my plan ends on March 2020? 

2 REPLIES 2
Community Manager

Re: Downgrade plan

Hi Luf, kindly note as we have stopped processing account related queries on StarHub Community, please direct your query over to Facebook messenger  (http://m.me/starhub) or Twitter Direct Message (https://twitter.com/StarHubCares) for assistance. Thank you! 

- Julaina
Honored Contributor

Re: Downgrade plan

While we might not be able to process account related enquiries , you may actually login to starhub account online, under manage my accounts, select the number that you will be recontracting and it will be able to tell you how much you need to pay on the time that you want to recontract.

EG. 1 November 2019 - $300 recontract
1 Jan 2020 - $0 recontract.

Hope this is an easier and faster way for you to find your answer.