Am I able to downgrade my mobile plan within first 12months? which i'm having two years mobile contract, and I wonder if I can pay any penalty to downgrade from 4G 6 to 4G 3 or even 4G 300m on the first year period. Thank you
Mobile contract cannot be recontract which have not completed 12 months of contract.
After 12 months you can do recontract by paying for Early Recontract fees $300 as if it may depend on the mobile plan.
For termination within 12 months of contract, you may have to pay the Termination fees + prorated on the handset cost, if any
Link: >> Termination charges
As this depend on your mobile contract, for actual cost, do write to forum staff to assist you.
Please submit and provide with the following information;
Registered subscriber Name, NRIC/FIN number, mobile number, contact, email.
I am not Starhub staff &or related to.
Hi yeahh, please send me a private massage with your StarHub Account number, NRIC/FIN, contact number and email address so that I can check and assist you on this. Thank you.- Josephine